Showing posts with label Facebook. Show all posts
Showing posts with label Facebook. Show all posts

Monday, September 8, 2014

Facebook’s Feeds Give Videos a Boost

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MENLO PARK, Calif. — On Friday morning, Beyoncé posted a video on Facebook and YouTube that took her fans behind the scenes to see the preparations for her live performance last month at the MTV Video Music Awards.
In the first four hours, Facebook users watched the video 2.4 million times. On YouTube, the four-minute clip garnered just a few thousand views during that time.
The difference: Many of the singer’s 64 million Facebook fans spotted the video in their news feeds and shared it with their friends. People who saw it on Google’s YouTube did not have such an easy way to spread their enthusiasm.
“For us, Facebook has become the primary platform that we use to communicate content to fans,” said Lauren Wirtzer Seawood, head of digital at Parkwood Entertainment, Beyoncé’s management company.
YouTube is still the big gorilla of online video, especially as an archive for work with lasting appeal and as a place where creators can make money from ads sold around their material. But Facebook’s ability to use social connections to make content popular quickly, along with changes the social network has made to its news feed to showcase video better, have helped fuel rapid growth in the amount of video viewed on the service over the last year.
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Chris Cox, chief product officer at Facebook, said video at the social network was in its infancy. CreditJim Wilson/The New York Times
Since June, Facebook, which has about 1.3 billion monthly users worldwide, has served up an average of a billion video views a day, two-thirds of them on mobile devices. About 100 million new videos are uploaded every month. While that is a small fraction of YouTube’s traffic, it is up significantly from just a few months ago.
Chris Cox, Facebook’s chief product officer, said that video was still in its infancy on Facebook. Ordinary users are just starting to learn how to shoot great video on their smartphones, and most professional video creators do not yet know how to use the social network to amplify their audiences.
The company itself is just beginning to grapple with how to give its users a satisfying video experience on the site.
Last December, Facebook began to play videos automatically, with the sound off, when users scrolled past them in their news feeds. But the feature, which can be turned off, upset some people who had to pay for extra data use on their mobile phones. Facebook has since changed the auto-play function to minimize data consumption and added an option for mobile users to enable auto-play only when they are on a Wi-Fi connection.
Facebook also needed to upgrade its infrastructure to host more video and deliver it quickly and smoothly — a goal the company is still working on, along with other improvements.
“We don’t support embedding right now. We should,” Mr. Cox said in an interview, referring to the ability to incorporate a Facebook video into other sites. “We need to make sure people have good controls over how and what videos they are seeing.”
While that will take some time, Facebook plans to announce on Monday some new tools for video publishers to help them monitor and improve the performance of their offerings. Chief among them is a public counter that shows how many times a video has been watched — a feature that Ms. Seawood, who obsessively checks data about the visitors to Beyoncé’s Facebook page, and others have been asking for.
“Fans want to look at videos that other people are watching,” she said. “When you see a video that has 17 million views, you want to watch it to see what 17 million people found interesting.”
Video creators are still plumbing the mysteries of what type of video does best on Facebook.
BBC News, for example, has found that breaking news is best suited to Twitter, whose users are constantly looking for the latest information. Less-time-sensitive stories do well on Facebook, and raw video, shot by individuals or pulled from closed-circuit cameras, is particularly successful. “The poor quality lends it this authentic quality,” said Chris Hamilton, social media editor of BBC News.
One of the BBC’s biggest hits was a time-lapse video of dozens of commuters in Perth, Australia, who gathered to push a train car to rescue a man whose leg had been trapped between the platform and the train.
BuzzFeed, a news and entertainment site, now produces many of its pieces with Facebook in mind. Videos are designed to hook a viewer in the first few seconds that they auto-play in a feed, and key points are conveyed through words on the screen so they can be easily understood without sound.
Ze Frank, president of BuzzFeed Motion Pictures, said Facebook was especially useful for spreading videos that strike a chord with particular groups, such as women, Latinos or Southern Californians, since they tend to share the videos with like-minded friends.
On Friday, for example, two of BuzzFeed’s most heavily shared Facebook posts were “Nine Best Things About Being Filipino-American” and “If Lesbians Said the Stuff Straight People Say.”
BuzzFeed places its content on many sites, but Facebook is among the fastest growing. Mr. Frank said the number of times BuzzFeed videos were shared on Facebook grew 160 percent from June to July, and 200 percent from July to August.
Perhaps nothing demonstrated Facebook’s strengths in video more than the “Ice Bucket Challenge,” this summer’s social media phenomenon in which millions of people, from celebrities to unknowns, poured buckets of ice water over their heads and challenged others to do the same to raise money for research into amyotrophic lateral sclerosis and other charitable endeavors.
Between June 1 and Sept. 1, Facebook said, more than 17 million videos related to the challenge were shared on its service. Those videos were viewed more than 10 billion times by more than 440 million people.
The short videos could be easily viewed in auto-play, and Facebook’s tagging feature allowed people to challenge specific friends to take the challenge. “The coolest thing is, it taught people how to post a video,” said Mr. Cox of Facebook.
Last month’s release of Hyperlapse, a new time-lapse video app from Facebook’s sister service, Instagram, is also prompting a fresh round of video shared on Facebook.
Unlike YouTube, which places ads before and around many of the videos on its site, Facebook does not get any direct revenue from video traffic other than from a few videos similar to television commercials that are bought specifically as ads.
But Fidji Simo, the Facebook product manager who oversees both video and video advertising, said that people interacted more frequently with video than other types of posts. Engaged users also spend more time browsing their news feeds, exposing them to more advertising.
Debra Aho Williamson, a principal analyst with the research firm eMarketer, said that video is a huge opportunity for digital publishers and that users should expect to see more of it.
The challenge, she said, will be sorting through the various types of content — pictures, posts, ads, and now, videos — on Facebook.
Ms. Williamson predicted that as video becomes more common, people will start tuning it out. “I find myself already skimming right over things as they’re auto-playing,” she said. “They’re catching my eye for a millisecond.”

Thursday, August 28, 2014

Facebook Now Takes Up About As Much Of Our Time As Grooming Or Chores


Posted: Updated: 
FACEBOOK
American Facebook members spend an average of 40 minutes per day on the social network -- about as much time as Americans devote to household chores andpersonal grooming.
Mark Zuckerberg shared the statistic on Facebook usage during an earnings call Wednesday, and qualified it by saying he still sees ample room for growth. Some might balk at the notion that Americans pass about as much time peering at each other on the social network as we do on habits like showering -- we average 42 minutes of grooming per day during the week, according to the Bureau of Labor Statistics. But the Facebook CEO pointed out that Americans spend a full nine hours each day engaging with all forms of digital media, and hinted he hopes to claim a larger share.
Facebook-sponsored survey of American smartphone owners released last year found that Facebook members checked the site an average of 14 times per day, and spent nearly 33 minutes on it. The study also found that Facebook was only the third most popular online activity, behind email and browsing the web.
leisure time

Tuesday, July 29, 2014

How to Use Facebook Gated Campaigns for Leads and to Grow Your List

http://www.socialmediaexaminer.com/facebook-gated-campaigns/

social media how toDo you want a way to grow your list, get better feedback or increase user-generated content?
Do you use Facebook giveaways and contests to collect information about your fans?
Action-gated Facebook campaigns require users to share specific data or feedback before they can enter a giveaway or contest.
In this article I’ll show you the concept of action-gating and how three companies are using it effectively to meet their goals.
facebook gated campaigns
Here’s a tactic to use to grow your list, get better feedback or increase user-generated content.

Why Facebook Gated Campaigns?

Facebook gated campaigns use a pretty simple idea called action-gating: A companyoffers a prize in exchange for personal data (like an email address or zip code).
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Action-gating is a good way to collect valuable data from fans.
Action-gated campaigns are hosted on your Facebook page via a third-party appinstead of as a stand-alone update. These campaigns aren’t for collecting general comments under a status update; they’re for collecting specific demographic or contact information.
Action-gated campaigns require users to complete a specific task in exchange for something valuable from your brand, like access to or extra entries in a promotion, access to a coupon, etc. The user’s task may be filling out a form, uploading content, voting, etc.
Simply asking people to like your page (known as like-gating or fan-gating) to have access to your campaign doesn’t collect data you can use for business planning purposes (as you’ll see in #1 below) or future contact. Likes don’t get you extra content you can use across your other social channels to gain more attention. Action-gating does.
select photos form
Require fans to create content to enter a contest or giveaway.
Below I discuss three examples of companies using action-gating to gather valuable information from their fans and followers.

#1: Collect Location Data

Uber and The Honest Company are examples of companies partnering to host an action-gated giveaway. Rather than using a like-gating tactic, they opened entries to anyone, whether that person likes either page or not.
Each business page posted a series of status updates with a link to the entry page. When users clicked the link, they were taken to a form built to require people to share their name, email address, date of birth and zip code in order to enter. (Of course, they could also like the Uber or The Honest Company’s page, but it wasn’t a requirement for entry.)
uber contest image
Uber offered a month of free rides plus a $500 gift card to gather extra fan data.
Sharing that much personal information is quite a hoop to jump through, but the prize is worth $500. When a prize has high value, people are more willing to share their information.
With that valuable fan data in hand, Uber and The Honest Company learn where their fans live.
But wait. Can’t you get that same information from Facebook Insights? Well, yes, you can see the location of your fans by city, but collecting specific information like zip codes takes location data a step further.
honest company and uber contest landing page
The Honest Company asks for just enough information to learn a little more about audience.
The collected zip codes allow Uber to identify neighborhoods that could be targets for expansion and gives The Honest Company (which makes natural baby and home-care products) insights into which retail outlets their salespeople should call on.
That kind of targeting is much more valuable than a plain old like.

#2: Gather User-Generated Content

Few companies do a better job of encouraging (and getting) user-generated contentthan GoPro. The fan-submitted videos often get shared and commented on like crazy.
To get customers and fans to share footage they’ve shot using a GoPro camera, the company has an action-gated Facebook campaign called the GoPro Creator’s Challenge.
For a chance to win $5,000 and have their video featured on the GoPro Network, fans have to upload a video entry.
gopro contest landing page
Offer larger prizes to get people to take the time to contribute to a contest.
Shooting and uploading a video is more work than, say, answering a few questions on a survey, but the opportunity to win five grand makes the task worthwhile.
Keep in mind that GoPro doesn’t force users to like their page in order to enter the Creator’s Challenge. They’re assuming that people who genuinely love their brand and products will like the page because they want to.
GoPro’s personal reward comes in the form of high-quality video they can feature on their YouTube channel (which has more than two million subscribers), Twitter, Facebook and other social profiles.

#3: Round Up Potential Leads

Clothing retailer Lulu’s hosts a daily sweepstakes on their Facebook page. Their idea and execution are simple: Ask people to find a product on the Lulu’s website for a chance to win a $50 store credit.
lulu's contest landing page
Lulu’s hosts daily sweepstakes on their Facebook page to continually collect data from fans.
The feedback they get helps them determine what customers want to see more of. The beauty of this simple action-gated campaign is that any brand can do it.
Lulu’s uses a straightforward question that requires a short answer—a tactic that ensures a better response rate.
Also note how Lulu’s asks users for specific feedback—they steer entrants away from general comments. There’s no confusion on the user’s end and the task feels more like a creative break than tackling a homework assignment.
Lulu’s also collects email addresses as part of each entry so they can follow up with people outside of Facebook. This tactic is useful for a company like Lulu’s—or any company, really—because it lets them follow up via a customized email with a special deal.
Over to You
Action-gating offers more flexibility and value than a simple like-gated giveaway or contest. Collecting users’ personal data and feedback is just one way to use action-gating. You can also expand your reach by asking users to tweet about your campaign or share it on Google+ as an entry.
The key to successful Facebook gated campaigns is offering a significant prize that justifies the requirement for entry. The more you’re asking for, the more you have to offer in return.
What do you think? Have you used action-gating in a Facebook campaign? Will you try it in the future? Leave your comments below.
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ABOUT THE AUTHORJim Belosic
Jim Belosic is the CEO of ShortStack, a self-service software that allows businesses to create engaging campaigns for social, web and mobile. Other posts by  »