Sunday, July 26, 2020

Risk Mindset Drives Empowerment


A cocky intrapreneur once said, "better to apologize when things go wrong than ask for permission to get something done.” 

It's OK if the boss takes the credit. You got to do what you wanted to do. 

Effective empowerment works only when people empower themselves. Those who are not able to empower themselves are not going to move the needle much when seemingly empowered by their boss. 

Empowerment when done must be based on end goals, milestone achievements, and regular catch up for feedback and directions so boss cannot wash his hands off when the project fails. 

Empowerment is adjusted-risk (as finance mavens would put it).

An example of an empowering boss is Dr Satish Dhawan, former Chairman ISRO, who addressed a press conference taking the blame on himself when the rocket launch of 1972 headed by Dr Abdul Kalam failed. He nevertheless praised the team for the effort. 

When subsequently the launch succeeded, Dr Dhawan asked Dr Abdul Kalam to address the press (as related by former President Dr Abdul Kalam). 

Empowerment is risky. The boss must possess a risk-and-product-management mindset to empower ably. The converse of poor or no empowerment is the boss himself or herself burning the midnight oil on a project with the employees doing the clerical stuff.

Or more likely without any of the employees because of a fallacy in the boss's thinking that he has more control over the project if he is doing it all by himself. Such fear of failure deters from full empowerment of the team.   

Credit must always go to the empowered team; blame always to the boss. 

Why? 

If the project has failed it means only one thing: the empowerment process designed by the boss was flawed. 

Growth from manager to leader is a steep learning curve. The stepping stones are the ability to build a talented, independently functioning, disciplined and empowered team. The alternative is burnout for the boss.


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