Thursday, June 25, 2020

75 Ways Big Business Can Ride Out the Pandemic Synergistically with MSME


From start of this series – 38 Ways became 52 Ways have become 75 to-date. The new additions are inspired by Sridhar Vembu of Zoho experiment with village offices. Thanks for your contribution.


Automation

1.      Explore automation of processes that are manual and monotonous to improve employee productivity
2.      Re-skill resultant displaced workers to generate more productivity from them without loss of employment

Brand Engagement

3.      Help customers to engage with the brand through surrogates like a branded ‘boardgame’ or other devices that captures the elements of the brand when playing the game or instrument

Brand Demand Pipeline

4.      Virtualize the game with ‘actions’ taken rewarded with vouchers, redeemable when business opens to: induce visits, build momentum, leverage underutilization of facilities to make the voucher value cost-free, and even profitable by spurring additional spending on site

Brand Salience

5.      Be in the news as related to the consumer / customer profile and needs to demonstrate the brand’s commitment to their well-being
6.      “Delighted to inaugurate online Bosch Make in India mask line which will produce 100,000 masks a day in Bengaluru. The 3-layer mask has efficiency > than 95%. These will be distributed free of cost to Covid warriors. Bosch has pledged INR Rs 50 Cr to combat pandemic. Congrats!” (Tweet from Amitabh Kant, CEO, of government think-tank NITI Aayog)
7.      Create characters and merchandise related to your business that has utility for the consumer
8.      Go online and promote the merchandise aggressively
9.      Crowd source ideas for building brand salience for above activities


Capital Deployment

10.  Fund Small Business in the Community
11.  Buy their products for self or for wider distribution through company distribution channels
12.  Share depreciated plant, property and equipment – free or at a small cost with the small business
13.  Buy new equipment to boost the industrial equipment industry
14.  Redeploy working capital arising from employees working from home generating savings in transportation, power and water consumption, and subsidies such as for food
15.  Provide employees (as Google has done) allowances to set up a comfortable facility to work from home including smart phones, tabs, connectivity for the family to pursue online education for their wards

Community Support

16.  Build a common kitchen on company grounds to provide food for the unemployed employees and the community at cost or no cost as part of CSR
17.  Fund personal expenses of the community, such as child’s education, by setting up a school for the community and funding the school expenses as part of company CSR obligation
18.  Provide in tie-up with product and service providers smart phones, tabs, connectivity for the community’s children to pursue online education
19.  Support educational institutions in the community to address online teaching challenges including shortage of proper equipment for teachers to do so from home but also tweaks in pedagogy to teach in an online environment

Government Support for Business

20.  Provide land, water, power and road connectivity for businesses and employees to Work-From-Anywhere-Anytime (WFAA)
21.  Provide tax holidays to encourage moving businesses away from cities
22.  Provide support to educational institutions willing to set up schools and colleges in these clusters for talent development
23.  Design policies that makes agriculture remunerative with land held by employees to generate additional sources of income scientifically managed to build up the food chain
24.  Make provision and grocery requirements of these clusters self-sufficient through a funded grow-and-consume scheme reduce carbon footprint in goods flowing in and out of the cluster when they can be produced and grown locally
25.  Provide sanitation and clean drinking water for these clusters linking up streams and rivers and building water pipelines to these areas
26.  Focus on water harvesting and sewage treatment plants to promote hygiene and self-sufficiency in these areas
27.  Provide public transportation that makes travel easy including airports for short haul flights
28.  Through MNREGA and other schemes provide employment to the rural poor in the development of these clusters
29.   Provide good local government that policies are implemented and businesses are not constrained in anyway
30.  Design housing, commercial properties and recreational areas that fuses with the heritage and culture of the area (like Cochin Airport)

Human Capital Development

31.  Tie-up with an EdTech company to help employees upgrade or develop new skills
32.  Engage employees – “Be CEO For a Day”- to crowdsource ideas for what would they do in the situation the company / industry finds itself in
33.  Deploy employees to tasks outside the company so they stay engaged doing good in the community and building relationships for the company for future growth
34.  Deploy underutilized company’s talent in public sector projects where there is a lack of such talent especially engineering talent

Product Design, Pricing and Packaging

35.  Make the product affordable yet profitable through volume sales when the purchasing power in the hands of mass consumers is going to drop drastically
36.  Make the soap wrapping paper into ‘soap’ to make it utilitarian instead of the wrapper crowding the wastepaper basket
37.  Make the product last longer (a great value proposition) by ensuring just the appropriate helping is ejected when squeezed or poured?
38.  Redesign the product packaging and the delivery packaging when products in the future are going to be ordered online
39.  Provide consumer with EMI payment scheme even on provisions and personal products if they order it as a hamper of x no of items?
40.  Repackage / refurbish products damaged during the sudden lockdown of people and goods movement to salvage its costs and provide benefit to the consumer?
41.  Create a platform for liquidating stocks in a bazaar kind of sale to create new inventory?
42.  Rationalize the product lines and variety for better production efficiencies?
43.  Create a loose and packaged product lines as done by hypermarkets to offer the loose as promotional items with the packaged?
44.  Run co-promotions to improve offtake and offer better value?
45.  Provide an opportunity for consumers to trade reusable or used product containers for replenishing their stock and benefiting the packaging industry with recycling the pack instead of adding to the landfill?

Senior Management Development

46.  Take up Advancement Management Program to upgrade skills and get new ideas from peers cross-industry to manage the company in during-and-post pandemic times
47.  Write articles and publish books on learning-to-date to educate management students and contribute to improvement in management, governance and employee productivity
48.  Offer mentoring services to colleagues including self-employed businesses by joining their associations since they generate 70-80 percent of employment in an economy
49.  Get familiar with using digital platforms – LinkedIn, Facebook, Instagram, YouTube – to educate and build professional profile
50.  Learn to conduct effective meetings on Cisco Web, Skype or Zoom platforms
51.  Explore new ways of working and managing the change without drop in productivity from communal working environments to work-from-home (WFH) that obscures the separation of professional work and demands of the home and family; including loneliness if living in solitary confinement
52.  Seize the opportunity to be creative in lifting the business out of potential recessionary trends and sentiments

Micro, Small and Medium Enterprises Mentoring

53.  Provide management guidance
54.  Share use of productivity tools
55.  Connect them to company’s network to explore opportunities
56.  Help them use supply chains better
57.  Teach them negotiation skills
58.  Form them into a community to generate pricing power for their product
59.  Brainstorm opportunities that they should be exploring
60.  School them in business ethics to build trust and long-term growth of their enterprise
61.  Develop lines of business where the company becomes a buyer of their products or reseller, improving the company’s strategic position in the industry and tap into an additional revenue opportunity

Sponsorship of Events

62.  Select events that can showcase community messaging of ‘social distancing’ by tweaking formats: sprints, hurdles, relays are run not together but each runner is timed to declare the winners like in Tour de France Bicycle race; what can that teach us about tweaking processes in our business to maintain social distancing
63.  Tweak ‘contact sports’ rules e.g. Kabaddi as a creative exercise to observe ‘social distancing’ and apply them to how we run our business through a creative brainstorming session with company executives and innovation coaches

Work-From-Nearer-Home (WFNM)

64.  Sridhar Vembu, Founder Zoho (SaaS) company is experimenting with village offices which is nearer to his employees’ home
65.  Decongest cities by letting employees WFM from where they hail with nodal offices 50-100 kms away that serve the purpose of a brick-and-mortar divisional offices
66.  Use the vacated office spaces as residential complexes or guest houses for employees and outstation visitors to engage more efficiently and be more productive by saving on travel time and decongesting traffic on the road and of course reduce the carbon footprint
67.  Education department must encourage home schooling through blended / hybrid program delivery to ensure the child’s progress to higher education
68.  Entrepreneurs and corporates to develop local cluster environments by supporting community aspirations and requirements to be self-sufficient
69.  Encourage a new way of working where professional and personal development obtains a balance in a village environment – an antidote to city work culture of burnouts
70.  Distribution of skilled workforce in diverse environment is also an effective response to pandemics / epidemics and natural disasters that tend to close down whole businesses
71.  Hitherto people living in villages get the benefit of city dwellers rich educational background for downloading the knowledge and skill base to rural folks by teaching in the schools or home teaching several children together
72.  The city allowance costs to be converted to village development allowance costs for each employee to contribute to his environment
73.  ‘Jugaad’ which India is famous should be encouraged blended with the scientific to develop a global market for local innovations

Vision and Hope

74.  Build larger visions and become champions of hope
75.  For every discouraging statistic or news report counter with a positive one which you are doing out of sense of nations growth, commitment to innovation, but above all, because ‘defeat’ or ‘impossible’ is not a word that is in your personal dictionary



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