Saturday, May 30, 2020

Reflections - Jobs in Perpetuity


Jobs in Perpetuity
Service-based the better

What is it about electricians and plumbers that keeps them perpetually in demand? Theirs is the QWERTY keyboard phenomena.

It is speculated that the keyboard of a mechanical typewriter was designed with jumbled up letters to hamper speed typing. When the typewriter keys are struck in quick succession the strikers lock on hitting the carriage. They had to be pried back to each time it happened to continue with the typing.

With the development of the electronic typewriter, the QWERTY keyboard should have become irrelevant. If not then, at least when keyboards for computers were developed. The QWERTY keyboard continues to rein.  

The manner in which electricity and water is delivered to our homes has defied progress except in the cosmetics of the fittings. Once the electrical and plumbing craft is learnt it does not require additional certifications for electricians and plumbers to continue to offer their services. The same with masons and other professions which requires the use of hands and some brains not to be electrocuted, drowned or turned to stone.

One could say the same about finance managers, chartered accountants, advocates, insurance agents and medical professionals once certified can go about their work without additional certifications. To continue to offer their services they must stay current with their trade practices keeping up with additions, deletions, revisions, and precedents in their field.

The building blocks of these disciplines remain the same with practically no changes in the foundational understanding and core content, which of course is key to the first level of certification to even offer their services. There is no skill obsolescence or job loss in these fields. Slackness is fatal and true of any profession.

Technology plays a minimal role in the practitioner’s life except making content access and manipulation easier to doing it manually. Technology is not disruptive and mass layoffs are unheard of in these fields. 

Those with financial commitments requiring regular payouts must consider such professions. That should be obvious to all of us. But we don’t quite think in these terms when taking up our first job.

When do mass layoffs happen?

1.   In an economic downturn, when you are part of the resource recruited to service growing demand: cab drivers, customer service personnel, sales and marketing staff, HR professionals, delivery agents, construction and factory workers

2.   In technology and technology-led companies committed to automation to replace repetitive tasks done hitherto by human labor

In both cases, in good times, jobs appear plenty, but in bad times, they disappear just as fast. Hence, the ability to save and make smart investments is critical when employed in mass layoff prone industries.

The 5x20s investment rule is a good practice to adopt as a cushion to sail through extended layoff situations: 20% in long-term appreciating assets like house or land, 20% in depreciating assets with operational costs such as car or bike, 20% in household expenses, 20% in child education and extracurricular expenses, and 20% in liquid assets such as securities, insurance or gold.

Which then are the sectors that are not affected by the effects of demand deceleration – other than government and sectors dominated by the public sector, like the railways?

Health, education, entertainment, insurance, brokerage, and social welfare industry. What is common to these six industries in ensuring job stability?

They all address a human need that cannot be wished away. To be treated for ill-health; to achieve professional success; to be distracted from the rigor or humdrum of life; to be covered for unexpected expenses; to be introduced to a choice of buyers and sellers; to be cared for when incapable of fending for themselves.  

The level of skill also follows a pattern from highly knowledge-based skill (health), to some qualification (education), to creative skills (entertainment), to selling skill (insurance), to ear-to-the-ground and walking-the-streets skills (broker), and empathetic and non-discriminatory skills (social welfare).

These skills and industries provide a ‘no-layoff’ guarantee when they are run efficiently and ethically, relatively speaking. To be part of this industry requires a deliberate focus and effort. It pays off well in maintaining income continuity.

To avoid skill obsolescence and maintain a steady source of income, it is imperative to develop unique and highly priced skills. The ability to write cogently, speak persuasively, listen attentively, work collaboratively. And, the ability to project confidence, dependability, reliability, adaptability, creativity, originality, honesty, and humility.

These are innate or cultivated (fake it until you make it) personality-driven traits, providing the individual a uniqueness, to be capitalized strategically and thoughtfully to accomplish personal mission and cherished aspirations. They shield one from the threat of skill obsolescence and job loss.  

Often ignored when holding forth on such issues is emotional intelligence (EQ) and maturity required of the person which is one clear antidote to skill obsolescence and job loss. And, one other factor, when the pace of change is overwhelming, put succinctly by Alvin Toffler, author of the best seller, Future Shock:

“The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn.”
To unlearn what has been learned and practiced for a time is the modern challenge. Imagine re-learning to type on a keyboard with the QWERTY replaced with FGHJKL as the opening set of alphabets. Would you want to even try to give it a shot to see if you can? Those who want to stay relevant and useful will.

Carol Dweck, a Stanford Professor of Psychology, calls those who will try to relearn the FGHJKL keyboard, as having a ‘Growth Mindset’. Most will not and are forced to ride into the sunset. This is nothing new. Charles Darwin warned us about it in the 19th Century.

“It is not the strongest of the species who survive, not the most intelligent, but the one most responsive to change”
In conclusion: Choose wisely the profession you pursue and the industry you join. Some are highly ‘layoff’ prone while others offer a safe harbor of income continuity.

Don’t be part of a resource pool that is driven by demand and don’t be part of a technology or technology-led company where routine tasks are automated unless you have some unique skills or a personality trait that keeps you evergreen.

A place to be is where your services will always be in demand because it fulfills a human need that machines cannot do as it involves empathy, resourcefulness and persistency.


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